http://dr.lib.sjp.ac.lk/handle/123456789/1579 Wed, 07 Jan 2026 03:50:48 GMT 2026-01-07T03:50:48Z http://dr.lib.sjp.ac.lk/handle/123456789/11094 Impact of Built Environment Aesthetics on the Image of Kandy Historic City, Sri Lanka Sugathadasa, N.B.; Ariyawansa, R.G. Kandy city in Sri Lanka is a world-renowned tourist hotspot among locals and foreigners. At present, modernization and commercialization of the built environment have become a major threat to city image which destructs its historical value. This paper attempts to discuss the impact of built environment aesthetics on historic city image in Kandy. An online questionnaire survey was conducted to collect primary data using a purposive sample of fifty including some residents and tourists who frequently visit Kandy city along with the site observations. Descriptive analysis, content analysis, and photographic analysis were used as the methods of data analysis. The Findings of the study proves that regardless of all the heritage conservation measures taken, the city image has been distorted and there would be a possibility of losing the historical value of the city with the rapid economic and population pressure. Lack of awareness among vendors for protection of historic city image, lack of coordination and regulations, outdated legal provisions and lack of transparency of compensating to the shop owners for their losses are identified as major issues of the built environment features of the city. Lack of management guidance has been identified which should be considered by relevant public authorities, real estate professionals, and regulators in the policy formulation process of future urban development. Fri, 01 Jan 2021 00:00:00 GMT http://dr.lib.sjp.ac.lk/handle/123456789/11094 2021-01-01T00:00:00Z http://dr.lib.sjp.ac.lk/handle/123456789/11092 Service Quality and User Satisfaction of Makumbura Multimodal Transport Centre of Sri Lanka Kumari, A.G.M.S; Perera, T.G.U.P The study examines the perceived service quality of Makumbura Multimodal Transport Centre (MMC), Sri Lanka and how that relates with the overall MMC transit user satisfaction. Following Parasuraman, Zeithaml and Berry’s work in 1988, the “service” here is recognised through five dimensions: tangibility, reliability, responsiveness, assurance, and empathy. 160 MMC transit users who responded through a questionnaire survey perceived that the ‘quality’ of all MMC service dimensions is higher than the average level. Among which, the highest-rated aspects were from the tangible dimension: MMC services being modern, comfortable, visually appealing, pleasing, immaculate facility with good service mix and a responsiveness dimension: users being well informed about the time and place of transit services. The lowest rated service quality was in the reliability dimension that the ‘other services of MMC such as cafeteria, ATM etc. being delivered as promised. The study found that only tangibility, assurance and empathy dimensions of MMC services positively related to user satisfaction. Reliability and responsiveness dimensions of MMC service quality had no positive relationship with its user’s overall satisfaction. Conversely, this information whilst become useful feedback for the improvement of MMC services. It certainly calls for further research in understanding the complicated aspects of service quality and user satisfaction in the transport sector in Sri Lanka. Fri, 01 Jan 2021 00:00:00 GMT http://dr.lib.sjp.ac.lk/handle/123456789/11092 2021-01-01T00:00:00Z http://dr.lib.sjp.ac.lk/handle/123456789/11090 Assessment of Residential Satisfaction: Evidence from Public and Private Housing Schemes Walisinghe, K. W. A. R.; Wickramaarachchi, N.C. Fri, 01 Jan 2021 00:00:00 GMT http://dr.lib.sjp.ac.lk/handle/123456789/11090 2021-01-01T00:00:00Z http://dr.lib.sjp.ac.lk/handle/123456789/11089 A Review of Ancient Built Environment Property Standards of Sri Lanka Ariyawansa, R. G.; Udawattha, C.; Prabodhya, S. Sustainability standards and certifications demonstrate their commitment to good environmental, social, ethical and food security practices. It is a voluntary guide used by manufacturers, retailers and service providers. It does not apply to not only in the food, beverage and clothing but also in the field of built environment properties. The ancestral concept of property standardization has been used entirely as a property tradition based on sustainability. This study was conducted to understand and discover ancestral property standards used in Sri Lanka based on series of literature surveyors to develop a new property standardization process that is unique to Sri Lanka in the future. For the aborigines of this period, the land was not considered a commodity that could be bought or sold in neutral markets. Instead, "land" was only a lasting legacy of sacred meanings that defined their existence and identity. Considering the land, environmental resources, climate and topography. Literature shows that instead of one property tradition operating throughout Sri Lanka, there were several property traditions specific to each area. Therefore, in order to create a property standardization process unique to Sri Lanka, it is important to study past property traditions to implement international property standardization procedures. Further, based on the findings, the research paper has developed a property standardization system specific to Sri Lanka. Fri, 01 Jan 2021 00:00:00 GMT http://dr.lib.sjp.ac.lk/handle/123456789/11089 2021-01-01T00:00:00Z