Abstract:
Purpose –The study aims to examine how waste and water management practices
along with EMA systems have been implemented by a Sri Lankan hotel.
Design/methodology/approach –Single case study method was adopted in the
study. The main primary data collection method was unstructured interviews with
open ended questions. Data were triangulated using other sources such as nonparticipative
observation, informal conversations, perusing documents and
inspecting physical artifacts. To improve the reliability, preparations were taken
before the field visits and interviews. The collected data were analyzed
thematically.