Abstract:
Online education has automatically acquired a prime position in the education system as a new
paradigm in the context of the present COVID pandemic. The efficacy of online education is determined
by user satisfaction, which eventually increases users' intentions to continue with online education. This
study involves assessing University lecturers’ satisfaction towards the e-learning system as a mode of
lecturing. An online questionnaire survey was conducted using a convenience sampling technique and
200 questionnaires were distributed among academics in all National Universities in Sri Lanka. One
hundred twenty-eight (128) responses were collected within one week (response rate about 64%). The
analysis explored descriptive statistics and variance-based structural equation modelling in Smart PLS.
The findings revealed that the satisfaction of academics for e-teaching activities is positive and above
average in terms of perceived usefulness, confirmation, task technology fit, system quality, information
quality, and training dimensions. Finally, 88% of respondents have agreed with blended teaching
methods in the future while recommending strategies for integrating a considerable array of
technologies' capabilities in higher education institutions. The paper contributes to existing knowledge
by considering the majority of factors and their impact on e-learning satisfaction. Also, it deliberates
the issues and challenges academics face about e-learning mode and their future blended teaching
recommendations.
