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Reducing negative customer review volume in the food & beverages category of Cinnamon Hotels and Resorts

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dc.contributor.author Dhanapala, D. M. S. K.
dc.date.accessioned 2023-09-06T05:11:40Z
dc.date.available 2023-09-06T05:11:40Z
dc.date.issued 2023
dc.identifier.uri http://dr.lib.sjp.ac.lk/handle/123456789/12801
dc.publisher Postgraduate Institute of Management en_US
dc.subject Food and Beverages; Customer Reviews; Process Management; Service Delivery en_US
dc.title Reducing negative customer review volume in the food & beverages category of Cinnamon Hotels and Resorts en_US


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