dc.contributor.author | Samarasinghe, U. N. K. | |
dc.date.accessioned | 2024-03-28T06:59:43Z | |
dc.date.available | 2024-03-28T06:59:43Z | |
dc.date.issued | 2024 | |
dc.identifier.uri | http://dr.lib.sjp.ac.lk/handle/123456789/12963 | |
dc.publisher | Postgraduate Institute of Management | en_US |
dc.subject | On-time Renewal Rate; Service Contracts; B2B; Technical Skill Management; Internal Process Management; Service Quality Management | en_US |
dc.title | Increasing the on time renewal rate of B2B service contracts in Service Department at United Tractor and Equipment (Pvt) Ltd | en_US |