Abstract:
Area of the Study
As a significant determinant of engagement of employee, this study is to discuss the impact of work
factors on engagement of office employees in private hospitals in Colombo, Sri Lanka.
Problem of the Study
To investigate the extent to which perceived organizational support, perceived supervisor support,
recognition and procedural justice affect employee engagement of office employees in private hospitals
in Colombo, Sri Lanka.
Method of the Study
The data were collected from a randomly selected sample of 80 office employees who work in the
Human Resources Department, the Accounts Department, the Information Technology Department, the
Internal Audit Department, the Marketing Department, the Stores Department and Purchasing
Department in three selected private hospitals in Colombo, Sri Lanka by administrating a structured
questionnaire, which consisted of 32 questions/statements with 5 points scale. The data analysis
included the univariate and bivariate, analyses.
Findings of the Study
The findings of the study are that perceived organizational support, perceived supervisor support,
recognition and procedural justice were positively and significantly correlated with employee
engagement of office employees in private hospitals in Colombo, Sri Lanka.
Conclusion of the Study
It is concluded that among the four employee work factors, perceived supervisor support, specially
should be considered to enhance the engagement of office employees in private hospitals in Colombo,
Sri Lanka as a common work factor. Further, the enhancement of perceived organizational support,
perceived supervisor support, recognition and procedural justice will result in improved employee
engagement to work.
