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Winning customers on a shared vessel through customer-centric service: Case of MOL Lanka
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| dc.contributor.author | Hulangamuwa, C. V. B. | |
| dc.contributor.author | Yasawardana, A. H. L. H. | |
| dc.date.accessioned | 2021-12-06T08:33:20Z | |
| dc.date.available | 2021-12-06T08:33:20Z | |
| dc.date.issued | 2016 | |
| dc.identifier.uri | http://dr.lib.sjp.ac.lk/handle/123456789/9537 | |
| dc.language.iso | en | en_US |
| dc.subject | Shipping Industry; Customer Centricity | en_US |
| dc.title | Winning customers on a shared vessel through customer-centric service: Case of MOL Lanka | en_US |
| dc.type | Thesis | en_US |
