dc.contributor.author | Silva, W. A. N. K. | |
dc.date.accessioned | 2022-01-25T03:31:31Z | |
dc.date.available | 2022-01-25T03:31:31Z | |
dc.date.issued | 2015 | |
dc.identifier.uri | http://dr.lib.sjp.ac.lk/handle/123456789/9795 | |
dc.language.iso | en | en_US |
dc.subject | Service Assurance; Service Delivery | en_US |
dc.title | Improving Service Delivery and service assurance in tata communications Lanka Ltd | en_US |