Gunawardana, H.M.R.S.S.; Kulathunga, D.; Perera, W.L.M.V.
(Faculty of Economics and Business, Universitas Gadjah Mada, 2015-01)
Rapid technological advancement in the banking environment drives Sri Lankan banks to adopt self-service technologies to deliver services via SMS banking, Internet banking and telephone banking facilities, Automated Teller ...