Attached
Aims: Occupational stress, organizational stress, common occurrences among various
professions worldwide, is regarded as a major psychological problem for banking employees. The
aims of the study were to identify the relationship between occupational stress and job satisfaction
among employees in banking sector of Sri Lanka, to identify the relationship between
organizational stress and job satisfaction among employees in banking sector of Sri Lanka and to
ensure whether there any differences of the occupational stress, organizational stress and job
satisfaction with respect to private and public banks, gender and working experience.
Methodology: A non-experimental correlational design was used in the study. A total of 200
banking employees from 6 banks completed the banking employees Stress Index, the Job
Satisfaction Survey.
Results: Study findings demonstrated that there were significant positive relationships between
organizational stress and job satisfaction and between occupational stress and job satisfaction
there was no any significant relationship. There were significant differences in levels of job
satisfaction, between male and female banking employees. Male banking employees reported higher levels of job satisfaction. Working experience wise and sector wise, there was not any
significant level of differences among organizational stress and occupational stress.
Conclusion: Future research is needed to examine best practices for human resource managers
to improve banking employee motivation and job satisfaction of banking employees.
