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Volume 15 - No. 2, 3 & 4
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Volume 15 - No. 2, 3 & 4
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Volume 15 - No. 2, 3 & 4
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Factors affecting the implementation effectiveness of ISO 9001(2000) standards and its impact on business results
Wickramasuriya, P
;
Dharmasiri, Ajantha S.
(
Postgraduate Institute of Management
,
2010
)
Strategy and complexity
Liyanage, Uditha
(
Postgraduate Institute of Management
,
2010
)
A service gap analysis in private sector banks : an Empirical study of customers' Expectations vs. perceptions
Ananth, A.
;
Ramesh, R
;
Prabaharan, B.
(
Postgraduate Institute of Management
,
2010
)
Decision making delays with regard to IT investments in Sri Lankan organizations
Dias, Piyumi
;
Fonseka, A.T.
(
Postgraduate Institute of Management
,
2010
)
Integrated logistic support and equipment availability in government hospitals of a developing country
Dharmaratne, G.S.K.
;
Jayawardana, A.K.L.
;
Gunatunga, M.W.
(
Postgraduate Institute of Management
,
2010
)
Factors contributing to the sustainability of 5S in Sri Lankan organizations
Liyanage, K.D.P.T.
;
Wijesinghe, K.L.R.
;
Fonseka, A.T.
(
Postgraduate Institute of Management
,
2010
)
The relationship between psychological contract of Telecom executives and the working environment: A case of Citycell and Teletalk companies in Bangladesh
Islam, Nazrul
;
Habib, Wahidul
(
Postgraduate Institute of Management
,
2010
)
Economic aspects of the ancient irrigation system of Sri Lanka
Jayawardana, Chandana
(
Postgraduate Institute of Management
,
2010
)
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Author
Fonseka, A.T. (2)
Ananth, A. (1)
Dharmaratne, G.S.K. (1)
Dharmasiri, Ajantha S. (1)
Dias, Piyumi (1)
Gunatunga, M.W. (1)
Habib, Wahidul (1)
Islam, Nazrul (1)
Jayawardana, A.K.L. (1)
Jayawardana, Chandana (1)
... View More
Subject
Equipment availability, Integrated logistic support, Operational availability, Downtime, Preventive maintenance support, Corrective maintenance support, Supply support, Facility support, Staff availability andTraining and Skill support (1)
ISO 9000 Standard, Quality Management, Implementation Effectiveness (1)
Organizational Decision Making, Delays in Decision Making, IT investments, Top Management support (1)
Psychological contract, Workingenvironment, Respect for individual differences and goals, Strategies of the company (1)
SERVQUAL, Service Quality, Service Gap, Banking Service Quality (1)
Strategy content, process andcontext, complexity, Complex Adaptive Systemsand uncertainty (1)
... View More
Date Issued
2010 (8)
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